Privacy Policy

1. Introduction

Kunming Lueminbo Commerce And Trade Co., Ltd. ("we," "our," "us") respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit our website at www.lueminbo.shop (the "Site") or interact with our services. We operate in compliance with the Personal Information Protection Law of the People's Republic of China (PIPL) and the General Data Protection Regulation (GDPR) where applicable.

2. Information We Collect

2.1 Information You Provide Voluntarily

• Contact Information: Full name, email address, phone number, company name, and job title when you fill out our contact form or request a quote.
• Communication Content: Any messages, inquiries, feedback, or documents you submit through our contact channels.
• Business Information: Company details, project requirements, and technical specifications shared during consultations.

2.2 Information Collected Automatically

• Usage Data: Pages visited, time spent, referring URLs, and navigation patterns.
• Device Information: IP address, browser type, operating system, device identifiers.
• Cookies: We use cookies and analytics tools to enhance your browsing experience (see Section 5).

3. How We Use Your Information

• Service Delivery: To respond to inquiries, provide quotations, deliver services, and fulfill contractual obligations.
• Communication: To send administrative messages, updates, alerts, and support communications.
• Improvement: To analyze usage patterns, troubleshoot issues, and optimize our services.
• Marketing: To send relevant insights with your consent. Opt out anytime.
• Legal Compliance: To comply with applicable laws and legal processes.
• Security: To detect and prevent fraud or unauthorized access.

4. Legal Basis (GDPR)

For EEA residents: consent, contractual necessity, legitimate interests, and legal obligations as applicable.

5. Cookies and Tracking Technologies

Our Site uses essential cookies (required for operation), analytics cookies (to understand usage), and functional cookies (to remember preferences). Manage via browser settings. Disabling certain cookies may affect functionality.

6. Data Sharing and Disclosure

We never sell your data. May share with trusted service providers under contract, for legal requirements, business transfers, or with your explicit consent.

7. Data Retention

Inquiries: 2 years. Client records: contract plus 5 years. Marketing: until opt-out. Analytics: anonymized. Secure deletion when no longer needed.

8. Data Security

We implement encryption (TLS/SSL), access controls, security audits, employee training, and secure infrastructure. While no method is 100% secure, we follow industry best practices to protect your data.

9. Your Rights

You may have the right to access, rectify, erase, restrict, port, object, and withdraw consent. Contact support@lueminbo.shop. Response within 30 days.

10. International Data Transfers

Data may be transferred internationally with safeguards including Standard Contractual Clauses (SCCs).

11. Third-Party Links

Not responsible for third-party privacy practices. Review their policies separately.

12. Children's Privacy

Not for under 16. Data from children without consent will be deleted promptly.

13. Changes to This Policy

We may update. Changes posted with revised date. Periodic review recommended.

14. Contact Information

Kunming Lueminbo Commerce And Trade Co., Ltd.
No. 317 Qinglong Road, Jinchen Street, Panlong District, Kunming, Yunnan, China
Email: support@lueminbo.shop
Phone: +86 158-5637-5529